How To Order


First, Give Us Some Details

We would love to get an idea of what you might be interested in! You can let us know what your needs are by filling out our Inquiry Survey. One of the most important aspects of the inquiry is letting us know if you have a specific event/date you have in mind to wear your brand new garments. Our custom process currently takes around 10-12 weeks. There is always a possibility of us being able to take on rush orders – give us a call and let’s see if we can work something out!

Once we receive your inquiry and have an idea of what you may be interested in, we schedule an appointment for you to come see us, via our convenient online calendar which allows you to schedule at your leisure.

Find Out More

For Custom Garments

When the wonderful day for your appointment has arrived, one of our sartorially superior and easy-of-manner Ladies of Duchess will sit down with you to figure out exactly what you are looking for, choose fabrics and notions, and take your measurements. This process is a fun collaboration, often educational, in which all your ideas are welcome. If you are unsure of exactly what you are looking for, fear not! Our Ladies are experts at figuring out just the right thing, taking all manners of taste, matching needs, and fit concerns into consideration. Depending on what you are looking for, these consultations take between one and two hours, and we do require a deposit of 80% toward your custom garments order to begin production.  While most of our clients plan to begin their order at this consultation, if you would like to wait, we charge a $100 consultation fee, which will be applied to your order when it is placed.

Find Out More About The Custom Process

For Off-The-Rack Garments

Make an appointment to receive some extra assistance, or stop by anytime to see what we have in stock and try some things on! Duchess has crafted an excellent fit profile that suits a our diverse range of customers, so you are sure to find something spectacular in a snap. For an added bonus, or alterations for off-the-rack turn around in just three weeks!

Find Out More About Sizing