Ordering

 

How to Order

First, we get an idea of what you might be interested in by requesting you fill out our Inquiry Survey. One of the most important aspects of the inquiry is letting us know if you have a specific event/date you have in mind to wear your brand new garments. Our custom process currently takes around 10-12 weeks. There is always a possibility of us being able to take on rush orders – give us a call and let’s see if we can work something out!

Once we receive your inquiry and have an idea of what you may be interested in, we schedule an appointment for you to come see us, via our convenient online calendar which allows you to schedule at your leisure.

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Custom Clothing Process

When the wonderful day for your appointment has arrived, one of our sartorially superior and easy-of-manner Ladies of Duchess will sit down with you to figure out exactly what you are looking for, choose fabrics and notions, and take your measurements. This process is a fun collaboration, often educational, in which all your ideas are welcome. If you are unsure of exactly what you are looking for, fear not! Our Ladies are experts at figuring out just the right thing, taking all manners of taste, matching needs, and fit concerns into consideration. Depending on what you are looking for, these consultations take between one and two hours, and we do require a deposit of 80% toward your custom garments order to begin production.  While most of our clients plan to begin their order at this consultation, if you would like to wait, we charge a $100 consultation fee, which will be applied to your order when it is placed.

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Sizing

As one might guess, Duchess, primarily a custom clothier, has come up with an excellent fit profile focused on a slim comfortable fit for most gentlemen (and straight-bodied ladies!). As we are not used to grappling with the seemingly haphazard sizing structures of ready-to-wear clothing, our sizes are unique to us, and tend to fit very well.

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